IT Support You Can Count On
Average response across incidents is under
Our IT Managed Support is a complete IT support designed to help progressive businesses get ahead. Best in class help- desk support and proactive maintenance keep your IT secure and performing. No empty promises we offer fast, proactive IT support to maximize productivity and minimize risk.
IT Managed Support
Account Managers (AM) oversee the completion and delivery of our products and services by ensuring quality, and sincerity on committed lead time. We have proactive role back up with our systematic process on improving your IT infrastructure. We ensure clients are kept fully up to date on the status of their request or concern from start to finish. Will meet you at least twice a year for detailed review and evaluation of our delivered products and services to guarantee customer satisfaction.
Magnum Computerware is not a “Brand-Bound” ICT provider. We propose ICT solutions not by brand but by granting customer best needs. We conservatively select our Partner-Brands based on our first hand experience in terms of product quality, warranty, overall support and value of money. We don’t provide any imitation or pirated products that would totally ruin the integrity of the IT system and stressed customers on managing their IT. We are driven by a genuine desire to make our clients businesses better and provide outstanding service.
On-stock Products to be delivered within 36-72 hours upon receiving formal requests from the Customers. Customized or upgraded items undergo with thorough functionality test by qualified Quality Control Team. Honest and transparent delivery lead time updates for order basis (overseas) products
Post Sales Support
Magnum Computerware Post Sales provides fast expert remote and onsite support. It’s best in class, and we can prove it. No empty promises - we monitor our service and we know we’re hitting industry best target
We provide best IT Solutions that your specific business needs to achieve maximum effectiveness. Focus on your business. We'll focus on your IT needs.
Enterprise standard Cat6/6A, Cat5e UTP Cables and Fiber Optic Cables.
Copper Cable Installation
Coaxial Cable Installation
Fiber Optic Cable Installation
Backbone Distribution Systems
Horizontal Distribution Systems
Rack and Server Cabinets Installation
Magnum Computerware offers expert services in planning, design, installation, and maintenance of wired and wireless connectivity infrastructure that is scalable to your business needs
To meet different requirements from customers, we provide corresponding AP with different feature parameters including frequency, speed, tx power and installation.
Indoor and Outdoor Wireless
Free Cloud Controller
Point to Point Connection
Magnum Computerware Hotspot Gateway is the innovative solution for managing your hotspots. Help you to maximize your business profits while servicing better WiFi. WiFi is the most requested amenity by Hotel travelers and 98.4% of guests expect Wifi when booking
Access platform at any time and in any place
A fully hosted and managed solution allowing you to concentrate on your customers and WiFi networks, without having to worry about portal management
Scalable to networks of any size
Globally distributed in more than 60 countries
Surveillance and Access Control Systems
Our video surveillance offers complete IP surveillance system for hotel and business assets security. Integrated IP products such as IP cameras, NVRs, and video management software - Helping to create a reliable and flexible security platform.
Why choose HikVision?
Hikvision is a pioneer in security technology with its industry-leading smart cameras and infrastructure solutions that integrate a range of tools to support smarter decision making.
Basic Installation Package
Complete end to end cable/wiring and installation of CCTV camera and NVR configuration
Access setup via monitor, tv, LAN, internet, or mobile
1 yr warranty for all hardware and equipment
6 months labor warranty
User training and knowledge transfer
Magnum site engineer might use existing conduits, moldings in job site to minimize installation cost
Smart Hybrid PBX ( for Analogue, Digital and IP phones )
The Panasonic Smart Hybrid PBX controls both analog, digital and IP phones with a single or common PBX.
Uses IP communication functions while also using compatible legacy/proprietary phones.
New Smart IP PBX for the SMB Market Brings You Unified Communication
The Panasonic KX-NS300 Smart IP PBX is a cost effective legacy and IP communication system for small and medium sized companies that can be flexibly configured and expanded according to the your needs.
The KX-NS300 has advanced features and starts from 6 analogue trunks and 18 extensions, up to 192 extensions with an Expansion Unit. KX-NS300 is also a unified communication system which has rich IP features such as mobile linking, integrated voice mail and e-mail, instant messaging (chat), and presence information.
IP Telephony Solutions ( for Unified Collaboration Solution )
Regardless of locations, devices, or applications, users can have telephony, messaging, conferencing, contact center, and video communication
With Avaya Office, connect up to 150 IP Office systems; Deployment Models thru Virtualized IP Office software with VMWare ESXi , KVM, Microsoft Hyper V or Amazon Web Services; Administration via Web based centrally managed Windows client, or Database back up and restore
With Avaya IP Office you will:
Communicate like never before. Respond immediately. Share information, anytime ,anywhere, via any device
You'll have the power of a unified communications system that connects everyone, your people, your customers and your partners
You have a complete, across-the-board solution that brings it all together. From telephony and video to mobility and call center applications, to networking, security, and ongoing services
Magnum Computerware offers network security that consists policies and practices adopted to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources.
Fortinet FortiGate NGFWs
FortiGate NGFWs simplify security complexity and provide visibility into applications, users, and networks. They utilize purposebuilt security processing units (SPUs) and threat intelligence services from FortiGuard Labs to deliver top-rated security and highperformance threat protection (e.g., intrusion prevention, web filtering, anti-malware, application control) for known attacks. The unknown attacks are detected and prevented by Fortinet on-premises and cloud-based advanced threat protection solutions.
Disaster Recovery and Backup
Magnum Computerware offers Data Backup and Disaster Recovery, Data backup is the act of storing a copy of files or data to a separate storage location so that in the event those files are lost or damaged, they can be restored.Disaster recoveryis the act of restoring those files and data.
Acronis business offerings provide exceptional, customizable backup and storage management solutions for any system setup: physical servers, virtual machines, PCs, business-critical applications, and more. As a world leader in data protection and system management, we offer a wide range of technological advantages.
Magnum Computerware Preventive Maintenance is a comprehensive support solution that helps you maintain your IT equipment for maximum productivity and reduce unscheduled downtime and other avoidable breakdown and failures. Preventive Maintenance is performed routine inspections that allow you to find issues before they occur
Why it is needed?
Maximize your asset’s performance
It increases productivity of IT equipment
Decreases operating cost
Gives business that confidence to deliver
Predict according to the state detected
Responds to an unexpectedly breakdown
Prevent breakdowns by systematic inspection
Fixed it before the impact become too important