IT Support You Can Count On

Average response across incidents is under

1 hour

IT Managed Support

 

Our IT Managed Support is a complete IT support designed to help progressive businesses get ahead. Best in class help- desk support and proactive maintenance keep your IT secure and performing. No empty promises we offer fast, proactive IT support to maximize productivity and minimize risk.

 

Account Manager

Post Sales Support

Account Managers (AM) oversee the completion and delivery of our products and services by ensuring quality, and sincerity on committed lead time. We have proactive role back up with our systematic process on improving your IT infrastructure. We ensure clients are kept fully up to date on the status of their request or concern from start to finish. Will meet you at least twice a year for detailed review and evaluation of our delivered products and services to  guarantee customer satisfaction.

Magnum Computerware Post Sales provides fast expert remote and onsite support. It’s best in class, and we can prove it. No empty promises - we monitor our service and we know we’re hitting industry best targets

Fast-Track Delivery

On-stock Products to be delivered within 36-72 hours upon receiving formal requests from the Customers. Customized or upgraded items undergo with thorough functionality test by qualified Quality Control Team. Honest and transparent delivery lead time updates for order basis (overseas) products

Customer Focus

Magnum Computerware is not a “Brand-Bound” ICT provider. We propose ICT solutions not by brand but by granting customer best needs. We conservatively select our Partner-Brands based on our first hand experience in terms of product quality, warranty, overall support and value of money. We don’t provide any imitation or pirated products that would totally ruin the integrity of the IT system and stressed customers on managing their IT. We are driven by a genuine desire to make our clients businesses better and provide outstanding service.

IT Solutions Offer

We provide best IT Solutions that your specific business needs to achieve maximum effectiveness. Focus on your business. We'll focus on your IT needs.

SURVEILLANCE AND ACCESS CONTROL SYSTEM

Connectivity

Magnum Computerware offers expert services in planning, design, installation, and maintenance of wired and  wireless connectivity infrastructure that is scalable to your business needs

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Structured Cabling

Enterprise standard Cat6/6A, Cat5e UTP Cables and Fiber Optic Cables.​

  • Copper Cable Installation

  • Coaxial Cable Installation

  • Fiber Optic Cable Installation

  • Backbone Distribution Systems

  • Cable Decommissioning

  • Horizontal Distribution Systems

  • Rack and Server Cabinets Installation

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Wired Connectivity

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To meet different requirements from customers, we provide corresponding AP with different feature parameters including frequency, speed, tx power and installation.

  • Indoor and Outdoor Wireless

  • Free Cloud Controller

  • Home Wireless

  • Point to Point Connection

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Wireless Connectivity

Hotspot Gateway

Magnum Computerware Hotspot Gateway is the innovative solution for managing your hotspots. Help you to maximize your business profits while servicing better WiFi. WiFi is the most requested amenity by Hotel travelers and 98.4% of guests expect Wifi when booking

Main features

  • Scalable to networks of any size

  • Globally distributed in more than 60 countries

  • Access platform at any time and in any place

  • A fully hosted and managed solution allowing you to concentrate on your customers and WiFi networks, without having to worry about portal management

Surveillance and Access Control Systems

Surveillance CCTV with IP Technology

Our video surveillance offers complete IP surveillance system for hotel and business assets security. Integrated IP products such as IP cameras, NVRs, and video management software - Helping to create a reliable and flexible security platform.

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Why choose HikVision?

Hikvision is a pioneer in security technology with its industry-leading smart cameras and infrastructure solutions that integrate a range of tools to support smarter decision making.

Basic Installation Package

  • Complete end to end cable/wiring and installation of CCTV camera and NVR configuration

  • Access setup via monitor, tv, LAN, internet, or mobile

  • 1 yr warranty for all hardware and equipment

  • 6 months labor warranty

  • User training and knowledge transfer

  • Magnum site engineer might use existing conduits, moldings in job site to minimize installation cost

Security Door Access and Biometric

Our stand-alone biometric readers offer a cost effective and manageable solution to improved access control and time attendance, inventory or customer records. Biometric enrollment is fast, has greater integrity, lower operating costs (no cards to lose or replace) and has audit trail capabilities for business owners 

Unified Communication

Magnum Computerware Unified Communication Solution offers: 

 

Smart Hybrid PBX ( for Analogue, Digital and IP phones )

  • The Panasonic Smart Hybrid PBX controls both analog, digital and IP phones with a single or common PBX.

  • Uses IP communication functions while also using compatible legacy/proprietary phones.​​

New Smart IP PBX for the SMB Market Brings You Unified Communication

The Panasonic KX-NS300 Smart IP PBX is a cost effective legacy and IP communication system for small and medium sized companies that can be flexibly configured and expanded according to the your needs.

 

The KX-NS300 has advanced features and starts from 6 analogue trunks and 18 extensions, up to 192 extensions with an Expansion Unit. KX-NS300 is also a unified communication system which has rich IP features such as mobile linking, integrated voice mail and e-mail, instant messaging (chat), and presence information.

IP Telephony Solutions ( for Unified Collaboration Solution )

  • Regardless of locations, devices, or applications, users can have telephony, messaging, conferencing, contact center, and video communication

  • With Avaya Office, connect up to 150 IP Office systems; Deployment Models thru Virtualized IP Office software with VMWare ESXi , KVM, Microsoft Hyper V or Amazon Web Services; Administration via Web based centrally managed Windows client, or Database back up and restore

With Avaya IP Office you will:

  • Communicate like never before. Respond immediately. Share information, anytime ,anywhere, via any device

  • You'll have the power of a unified communications system that connects everyone, your people, your customers and your partners

  • You have a complete, across-the-board solution that brings it all together. From telephony and video to mobility and call center applications, to networking, security, and ongoing services

Magnum Computerware offers network security that consists policies and practices adopted to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources. 

Network Security

Fortinet FortiGate NGFWs

FortiGate NGFWs simplify security complexity and provide visibility into applications, users, and networks. They utilize purposebuilt security processing units (SPUs) and threat intelligence services from FortiGuard Labs to deliver top-rated security and highperformance threat protection (e.g., intrusion prevention, web filtering, anti-malware, application control) for known attacks. The unknown attacks are detected and prevented by Fortinet on-premises and cloud-based advanced threat protection solutions.

Disaster Recovery and Backup

Magnum Computerware offers Data Backup and Disaster Recovery, Data backup is the act of storing a copy of files or data to a separate storage location so that in the event those files are lost or damaged, they can be restored.Disaster recoveryis the act of restoring those files and data.

Acronis

Acronis business offerings provide exceptional, customizable backup and storage management solutions for any system setup: physical servers, virtual machines, PCs, business-critical applications, and more. As a world leader in data protection and system management, we offer a wide range of technological advantages:

Magnum Computerware Preventive Maintenance is a comprehensive support solution that helps you maintain your IT equipment for maximum productivity and reduce unscheduled downtime and other avoidable breakdown and failures. Preventive Maintenance is performed routine inspections that allow you to find issues before they occur

Preventive Maintenance

PREDICT

Predict according to the state detected

PREVENT

Prevent breakdowns by systematic inspection

FIX

Fixed it before the impact become too important

REPAIR

Responds to an unexpectedly breakdown

Why it is needed?

  • Maximize your asset’s performance

  • It increases productivity of IT equipment

  • Decreases operating cost

  • Saves Time

  • Gives business that confidence to deliver

 
 
 
 
 
 
 

 

 

Colossians 3:23 

Whatever you do, work heartily, as for the Lord and not for men.